FAQ

What is the difference between Jewellery and Jewelry?

Just the spelling. Here in Australia we use the British spelling 'Jewellery'. Jewelry is the American spelling.

IRON ORE

Where does Iron Ore come from?

Our Iron Ore comes from the Pilbara region in north-west Western Australia. The Pilbara  region produces 97% of Australia's Iron Ore.  Australia is the World's largest supplier of raw Iron Ore.

How do I care for Iron Ore?

We recommend that you apply any perfume or make up before wearing your Iron Ore jewellery. Please do not use chemical jewellery cleaners or detergents.

Iron Ore can shatter if dropped on a hard floor or if knocked against a solid surface.

OPAL

Where does Opal come from?

Opal is Australia’s National Gemstone, with 97% of the world’s Opal mined in Australia. Our Opal is sourced from the extensive opal fields of South Australia and Queensland.

What are the different types of Opal?

There are traditionally 3 types of Opal: 

Triplet Opal

Just as the name implies, triplet meaning three. A triplet Opal consists of a dark base with a slice of precious Opal and then a quartz crystal dome on top. This is three layers.

Doublet Opal

Consists of a slice of precious opal and a dark base (two layers).  It is more expensive than triplet opal as it has a greater opal content.

Solid Opal

This is precious solid Opal in its pure form and is more expensive than both triplet and doublet opals.

How do I care for my Opal jewellery?

We recommend that you apply any perfume or make-up before wearing your Opal jewellery. Please do not use chemical jewellery cleaners or detergents.

How are your Gold glass pendants made?

These delicate pieces are made in Australia with hand blown tempered glass. They contain 999.9% pure gold foil suspended in white oil. They have a 22K gold plated cap, bale and chain and are presented in a quality gift box.

Do you provide Free International Shipping?

Orders over $100 are shipped free of charge internationally (outside of Australia). Smaller orders will incur a nominal delivery fee which will be calculated at checkout. Australia has free trade agreements with a number of Countries. Refer your country's own regulations for import duties.

Where can I find a Retailer?

Vanessa Australia products can be found at all major tourist destinations; airports; visitor centres; and souvenir retailers Australia-wide.

Are you an Australian company?

Yes, Vanessa Australia was founded in Perth, Western Australia in 1983.

With our main manufacturing base still in Perth, our products can be found Australia-wide and in select international markets.

Ring Size

Click here: 

Ring Sizes